Prices

Simple prices. Credits last one month.

1 credit translates one PDF page or one photo. Pack credits expire one month after you buy them. Monthly plan credits reset each month, and unused credits don't roll over. Prices are in Australian dollars.

  • Single page A$4.99 A$4.99 a page

    For a one-page letter or one photo. Expires one month after purchase.

  • 5-page pack A$19.99 A$4.00 a page

    For a short document or a few photos. The credits expire one month after purchase.

  • 10-page pack A$34.99 A$3.50 a page

    For a longer file or a family's paperwork. The credits expire one month after purchase.

  • Lowest price a page Monthly plan A$49.99 a month A$1.67 a page

    30 credits every month. From 14 pages a month it costs less than buying packs. Unused credits don't roll over.

  • If a translation fails, the credits come back automatically, usually at once and at worst within 15 minutes.
  • If a very long document is cut off, you get the part that was translated, and the credits used are not returned.
  • Up to 60 pages in any 24 hours per account.
  • The monthly plan renews each month at A$49.99 until you cancel. To cancel, email support@officialtranslation.com.au at least two business days before your next payment date. You keep that month's credits until it ends.
  • Need more pages? Email support@officialtranslation.com.au.

What happens to your document

  • We don't store your file or the translation. Your history keeps only the date, PDF or photo, the page count and the status.
  • Your file is sent to Anthropic in the USA to be translated. Under Anthropic's commercial API terms, it is not used to train AI models.
  • Your file isn't sent until you tick the consent box.
  • We keep no copy, so copy your translation or download the PDF before you leave the page.

Certified translations

Need it for an official purpose?

This AI translation helps you understand a document. It is not a certified translation. Don't use it where a government agency, court, university or other official body asks for a certified translation. For that, order a translation by a NAATI-certified translator from Official Translation.

Order a certified translation

Questions

Before you upload

Is this a certified translation?

No. It's an AI translation to help you understand a document. Don't use it where an official body asks for a certified translation. For that, order a translation by a NAATI-certified translator at officialtranslation.com.au.

Which languages can it translate?

Most languages, including French, German, Spanish, Italian, Portuguese, Japanese, Chinese, Korean, Vietnamese, Indonesian, Arabic and Hindi. It translates into English only.

What files can I upload?

A PDF of up to 5 pages and 10 MB, or a photo (JPG, PNG, WEBP or GIF) of up to 7.5 MB and 8000 pixels on each side. Upload a longer PDF in parts of up to 5 pages each. A PDF with security settings that stop copying or printing can't be read here: upload a photo or screenshot of each page instead.

How long does it take?

Usually within two minutes. Each upload has a limit of about 110 seconds. If it runs out of time, it stops and your credits come back automatically.

What if the translation fails?

Credits are taken when a translation starts. If it is refused, can't be read, hits an error or times out, they come back automatically, usually at once and at worst within 15 minutes. One exception: if a very long document is cut off, you get the part that was translated, and the credits used are not returned.

Do my credits expire?

Yes. Pack credits (1, 5 or 10) expire one month after you buy them. Monthly plan credits reset each month, and unused credits don't roll over. Buy only what you expect to use within the month.

Is my document private, and do you keep the translation?

We don't store your file or its translation. Your history shows only the date, file type, page count and status. The file is sent to Anthropic in the USA to be translated and, under Anthropic's commercial API terms, is not used to train AI models. Copy the translation or download the PDF before you leave the page, because it can't be recovered later.

Can it read handwriting and phone photos?

It translates both, but the result depends on how clear they are. Anything it can't read is marked [illegible]. For the best result, photograph the page flat, in good light, with all four edges in view.

How do I cancel the monthly plan?

Email support@officialtranslation.com.au from the address you signed in with. A cancellation that reaches us at least two business days before your next payment date stops that payment. You keep the credits for the month you've paid for until that month ends. Pack credits you bought separately aren't affected.

Can my business use it for larger volumes?

Yes. The monthly plan gives 30 credits a month for A$49.99 (A$1.67 a page), and unused credits don't roll over. Each account can translate up to 60 pages in any 24 hours. If you need more, email support@officialtranslation.com.au.